bdttk's Privacy Policy
This policy describes in detail how bdttk collects, uses, and protects your personal information on its platform.
Introduction & Purpose
bdttk is a trusted online betting and casino platform in Bangladesh. We believe that protecting the personal information of our users is a fundamental responsibility. This privacy policy ("Policy") describes how bdttk collects, uses, stores, and where necessary shares your personal information with third parties.
By using this website bdttk.lat, you are considered to have accepted the terms set out in this policy. If you do not agree with this policy, please refrain from using our services.
bdttk uses SSL encryption technology on its platform, which keeps your information secure during transmission. We never sell your information to third parties for commercial purposes unnecessarily or without your permission.
What Information We Collect
bdttk collects various types of information to provide its services. This information is divided into two main categories:
2.1 Information You Provide Directly
When you register on our platform or use our services, we may collect the following information:
- Full name and date of birth (for age verification — for those aged 21 and above only)
- Mobile number and email address (for communication and account verification)
- Payment method details, such as bKash, Nagad or Rocket account numbers
- National identity card or other government-issued ID information (when identity verification is required)
- Any complaints, comments or support-related messages you submit
2.2 Automatically Collected Information
Some information is collected automatically when you use our website:
- IP address and device type
- Browser information and operating system
- Which pages you visited and how long you spent on them
- Information collected from cookies and similar tracking technologies
- Log data relating to login time and logout time
Use of Collected Information
bdttk uses collected information only for specific and lawful purposes. These purposes are as follows:
3.1 Service Operation and Improvement
- Creating, managing and keeping your account secure
- Processing transactions and maintaining financial records
- Analysing and improving platform performance
- Identifying and resolving technical issues
3.2 Customer Support
- Responding to your complaints or questions
- Providing support via live chat and email
- Notifying you of important matters relating to your account
3.3 Security and Compliance
- Preventing fraud, money laundering and other unlawful activities
- Age verification (confirming 21+) and identity verification
- Ensuring responsible gaming
- Complying with applicable legal and regulatory obligations
3.4 Communication
- Sending information about promotional offers and bonuses (with your consent)
- Informing you about changes or updates to the service
- Notifying you in the event of policy changes
Cookies and Tracking Technology
bdttk uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help us remember your preferences and improve your experience.
4.1 Types of Cookies We Use
- Essential cookies: Essential for the site to function properly. Used to manage login sessions and ensure security.
- Functionality cookies: Remember your preferences such as language selection.
- Analytics cookies: Analyse site usage and help with improvements.
4.2 Cookie Control
You can accept or reject cookies by changing your browser settings. However, please note that disabling certain cookies may affect some functionality of the site.
Sharing Information with Third Parties
bdttk never sells your personal information. However, information may be shared in a limited way in the following circumstances:
5.1 Service Provider Partners
Necessary transaction information is shared with mobile financial services such as bKash, Nagad and Rocket for payment processing. These organisations are governed by their own privacy policies.
5.2 Game Software Providers
Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe and other game providers may receive limited technical information to ensure fair gameplay. This information is not personally identifiable.
5.3 Legal Requirements
Information may be disclosed in response to court orders, lawful requests from government agencies, or other legal requirements. In such cases we provide only the minimum information necessary.
5.4 Fraud Prevention
Some information may be shared with security partners to detect and prevent fraudulent activity. This process is essential to protect the interests of all users.
Security Measures for Your Information
bdttk follows industry-standard technical and organisational measures to protect your information:
- SSL encryption: All data transfers are encrypted using SSL/TLS technology, preventing third parties from intercepting information.
- Secure servers: Your information is stored in secure data centres with strict access controls in place.
- Limited access: Only authorised personnel can access your information for necessary work purposes.
- Regular security audits: Our systems undergo regular security reviews.
- Password protection: Your password is stored in hashed form; none of our personnel can ever see your password.
Please note, however, that complete security on the internet cannot be guaranteed. We do our best to provide maximum protection, but we cannot give a complete guarantee against data breaches. You can help keep your account secure by using a responsible password.
Data Retention Period
bdttk retains your information only for as long as necessary:
- Active account information: For as long as your account remains active.
- Financial transaction information: For as long as required by applicable law, generally for a specified period even after closure.
- Customer support records: For a reasonable period after the issue is resolved.
- Marketing preferences: Until you request to unsubscribe.
When an account is closed or becomes inactive, we securely delete or anonymise your information, unless retention is required for legal reasons.
Your Rights
As a user of the bdttk platform, you have the following rights regarding your own information:
8.1 Right to Access Information
You can request from us at any time to find out what information we hold about you and the purpose for which it is being used.
8.2 Right to Correct Information
If any of your information is incorrect or incomplete, you can contact us to have it corrected. Ensuring accurate information is important for both you and us.
8.3 Right to Delete Information
In certain circumstances you may request the deletion of your personal information. However, where legal or contractual obligations exist, it may not be possible to fulfil this request in full.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can let us know by contacting us at any time.
To exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable time.
Protection of Minors
bdttk's services are for those aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of account creation.
If it comes to our attention that a minor has registered, that account will be closed immediately and the associated information will be deleted.
Policy Changes
bdttk may update this privacy policy from time to time. In the case of any significant changes, we will notify you by email or through a site notification.
If you continue to use the site after a policy change, you will be considered to have accepted the revised policy. You are therefore advised to visit this page regularly.
Contact Us
If you have any questions, comments or information-related requests regarding this privacy policy, please contact the bdttk support team. Our team is available 24/7.
This privacy policy is an integral part of bdttk's terms and conditions. For more details, see the Terms and Conditions and Responsible Gaming pages.